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Medical Helpline Services For The Elderly

If you are helping an elderly loved one with their care, then you will probably be managing multiple prescriptions and medications. Combining medication can have potential side effects and understanding what these are, whether the right medicines have been prescribed and when and how to take them can be confusing.

That is why Taking Care offer medical helplines for the elderly alongside their telecare service. You, or the person you are caring for, can speak to a qualified nurse 24 hours a day about any wellbeing concern you may have, in strictest confidence. Trained pharmacists are available to call 7 days a week if you have a question about your pills or prescriptions.

If you or the person you care for have recently left hospital or are undergoing treatment and have been prescribed new medication then you may also have questions about how or when to take this medication.

Who to contact

Contact Name
Taking Care
Contact Position
Enquiries & Support
0800 085 7371

Time / Date Details

When is it on
Our nurses are available 24 hours a day, seven days a week. Our pharmacists are available Monday - Friday 8am - 8pm, Saturday and Bank Holidays 8am - 4pm and Sunday 8am - 12pm.

Other details


Table of costs
Table of costs
AmountCost Type
£5.15 Per week
One off £69 registration fee and £5.15 per week subscription. Prices subject to change and exclude VAT.


Referral required
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